Solzet Company Profile: Dynamics 365 CRM and ERP, Power Platform and Custom CRM from Yerevan
An overview of Solzet, a Yerevan, Armenia based Microsoft Dynamics 365 and Power Platform consultancy delivering Customer Engagement, Business Central, Finance and Operations and custom-built CRM, serving the Caucasus region and clients internationally.
Solzet is a Microsoft Dynamics 365 and Power Platform consultancy headquartered in Yerevan, Armenia, founded in 2024 and delivering CRM, ERP and integration projects. We recommend the right solution: Dynamics 365 (Customer Engagement, Business Central or Finance and Operations), Power Platform, or a custom-built CRM. One team for CRM, ERP and the integration between them. Our core services are Dynamics 365 Customer Engagement, Business Central and Finance and Operations implementation, the Business Central Armenian localization, custom Power App and PCF control development, and custom CRM development on React, Node.js, PostgreSQL, and .NET. We also take over stalled CRM projects. We serve clients across the Caucasus and deliver to organizations and Microsoft partners in Europe and the US.
This page is an overview of Solzet as a company: who we are, what we deliver, how we work, and who we serve. Solzet is not affiliated with Solzit or Soluzione IT Services. We work on straightforward B2B contracts, either directly for the organization using Dynamics 365 and the Power Platform, or on a white-label basis for another Microsoft partner. Either way, the same Yerevan-based engineers scope and build the work.
What are the key facts about Solzet at a glance?
- Company
- Solzet, a trading name of Arsen Zakaryan IE
- Founded
- 2024
- Headquarters
- Yerevan, Armenia (GMT+4)
- Focus
- CRM and ERP: Dynamics 365 Customer Engagement, Business Central, Finance and Operations, the Power Platform, and custom-built CRM
- Website
- solzet.com
- Languages
- English, Armenian, Russian
- Serves
- The Caucasus region, Europe, and the US
- Engagement
- Direct B2B and white-label for Microsoft partners
What does Solzet deliver?
Solzet's services cover CRM and ERP: Dynamics 365 Customer Engagement, Business Central, Finance and Operations, the Power Platform, the custom development around them, and custom-built CRM for clients without Microsoft licensing. We agree the exact scope with you before we start.
Dynamics 365 Customer Engagement implementation
Implementing and configuring Dynamics 365 Sales, Customer Service, and Field Service on Dataverse: the data model, forms and views, business process flows, security roles, and the model-driven apps your team works in. We build the system around how your business actually runs rather than a generic template, and connect it to Business Central or Finance and Operations when that is your ERP.
Business Central and Finance and Operations
Solzet implements Dynamics 365 Business Central online, builds AL extensions and integrations, and migrates companies from Dynamics NAV, Dynamics GP, 1C and other ERPs. For Armenian companies we deliver the Business Central Armenian localization: AMD as the local currency, Armenian tax and statutory reporting, an Armenian chart of accounts, Armenian-language documents, and e-invoicing integration with the State Revenue Committee where applicable, built as extensions on the international (W1) version of Business Central. Larger organizations get Finance and Operations, extended in X++ and connected to Customer Engagement through dual-write. Already live on either? Solzet can audit your existing project and give you a stabilisation plan.
Custom Power App and PCF control development
Canvas and model-driven Power Apps, Power Automate flows, and Dataverse solutions, plus deeper custom development where the platform needs to go further: plug-ins, custom APIs, JavaScript, and PowerApps Component Framework (PCF) controls that add tailored, high-performance UI inside model-driven apps. Custom PCF development is a core strength, and it is one of the things Microsoft partners regularly subcontract to us.
Custom CRM development
For organizations that need CRM capabilities without Microsoft licensing, we build custom CRM systems on React, Node.js, PostgreSQL, and .NET: your data model, your hosting, and no per-user subscription. Same business value, full ownership, and a recommendation that follows your requirements because we deliver both paths.
Project rescue and takeover
When a Dynamics 365 or Power Platform implementation has stalled, overrun, or lost its original partner, we step in to stabilize it, work out what is really wrong, and get delivery back on track. We can take over a build mid-flight or fix a live system that is not performing.
Ongoing support and optimization
After go live we support and improve the system: fixing issues, tuning performance, extending functionality, and keeping the environment healthy as data and usage grow. Support is delivered by the same engineers who know the build, not a separate desk.
White-label delivery for Microsoft partners
For other Microsoft partners we provide Dynamics 365 CE and Power Platform capacity on a white-label, B2B basis: you keep the client relationship and your brand, and our certified Customer Engagement and Power Platform engineers work behind it, on time zones that overlap with your working day. Business Central (AL) and Finance and Operations (X++) capacity is available on the same white-label terms, delivered by Solzet.
More on the ERP side: Business Central implementation and the Business Central Armenian localization.
How does Solzet deliver a project?
A straightforward B2B engagement, direct or white-label, delivered by the same Yerevan-based team from scoping through to support.
Tell us what you need
You describe the situation: a new Dynamics 365 or Power Platform implementation, an existing system to extend or fix, a project that has gone off track, or a partner engagement you want delivered under your brand. We talk it through with the engineers who would do the work, not a sales layer.
Scope and agree a plan
We assess what is involved, agree the scope, timeline, and a clear commercial basis, and set out how we will work together. For direct clients that is a B2B contract with your team; for partners it is a white-label arrangement behind your own brand.
Deliver from Yerevan
Our Yerevan-based engineers build, configure, and develop the solution, working in your time zone with regular standups, demos, and reviews over Teams or Zoom. You always know what is being built and why, and the same people stay with the project throughout.
Support and grow the system
After go live we support the system and keep improving it, tuning performance, extending functionality, and cleaning up as the environment grows. Because the delivery team stays close, adding the next piece of work does not mean re-explaining the whole build.
Why choose Solzet?
A Dynamics 365 and Power Platform company for CRM and ERP, or a custom stack when licensing does not suit, with the technical depth other partners subcontract to, delivered from a Yerevan cost base.
Certified, senior engineers
Our team holds Microsoft certifications including PL-200, PL-400, and PL-600 for the Power Platform, and MB-210, MB-230, and MB-240 for Dynamics 365 Customer Engagement. The people on your project are experienced specialists, not juniors learning on your budget.
CRM and ERP under one roof
Solzet works on both sides of the Microsoft business stack. We know Dataverse and Dynamics 365 Customer Engagement deeply, and we implement Business Central and Finance and Operations, so one team designs the CRM, the ERP and the integration between them. For clients who need CRM without Microsoft licensing, we build a custom one instead.
A Yerevan hub with international reach
Headquartered in Yerevan, Armenia, in the GMT+4 time zone, Solzet acts as a regional partner across the Caucasus while delivering to clients and Microsoft partners in Europe and the US. One team, one point of contact, wherever the work sits.
Senior engineers, not a delivery chain
The work is done by senior, certified engineers rather than handed down a chain, and the people who scope your project are the ones who build and support it. You get genuine technical depth and one accountable team in your time zone.
Why choose Solzet as a certified Dynamics 365 and Power Platform partner for Armenia and the Caucasus?
Solzet is a Microsoft-certified Dynamics 365 Customer Engagement and Power Platform partner headquartered in Yerevan, Armenia, and the Caucasus is our home region rather than an export market. For Armenian organizations, including public sector bodies, that need CRM without Microsoft licensing, we also build one from scratch on a stack they own. Certified here means something specific and checkable: the senior engineers who scope and build your system hold current Microsoft certifications, listed below by exam rather than by logo. For an organization in Armenia, Georgia, or the wider Caucasus, that combination of certified people, same working day delivery, and one accountable senior team is the case for choosing a Yerevan partner over a generalist local IT supplier or a distant offshore agency.
The Microsoft certifications our engineers actually hold
Certification belongs to people, not to logos on a website. These are the exams the senior engineers who would work on your project hold, and what each one covers. Ask any partner in the region, including us, which named person on your team holds which exam.
| Certification | Microsoft role | What it covers on your project |
|---|---|---|
| PL-600 | Power Platform Solution Architect | The architecture of the whole solution: Dataverse data model, environment and solution strategy, security, and the design decisions that are expensive to reverse later. |
| PL-400 | Power Platform Developer | The code layer: plug-ins, custom APIs, JavaScript, the Dataverse Web API, and PowerApps Component Framework (PCF) controls in TypeScript and React. |
| PL-200 | Power Platform Functional Consultant | Configuration and process: tables and relationships, business rules, model-driven and canvas Power Apps, Power Automate flows, and security roles. |
| MB-210 | Dynamics 365 Sales Functional Consultant | Pipeline, quotes and orders, forecasting, and the sales process itself. |
| MB-230 | Dynamics 365 Customer Service Functional Consultant | Cases, queues and routing, SLAs, knowledge management, and service dashboards. |
| MB-240 | Dynamics 365 Field Service Functional Consultant | Work orders, resource scheduling and the schedule board, assets, inventory, and the technician mobile experience. |
| AZ-204 | Azure Developer | The integration work around the platform: Azure Functions, service to service authentication, and connecting Dynamics 365 to the rest of your estate. |
We claim certified engineers, not a Microsoft partner tier. Everything above is verifiable per person, which is the level of proof worth asking for when you are choosing a Dynamics 365 partner in Armenia or anywhere else.
What delivery from Yerevan actually gives you
Three concrete effects of the delivery model, rather than a promise about culture fit.
Time zone alignment, not an overnight handover
Yerevan sits at GMT+4. For a client in Armenia or the wider Caucasus that is the identical working day, so a blocker raised in the morning is resolved in the morning and workshops happen in the room. For Europe and the UK it leaves roughly 4 to 6 hours of daily overlap with Western European hours and 6 to 8 with the UK, which is enough for standups, demos, and a decision inside the same day rather than the next one.
No account layer between you and the engineers
There is no sales floor or account management layer between you and the people doing the work: senior engineers scope the project, build it and support it, in small teams sized to the scope rather than to a bench. Work is priced on time and materials or fixed price per milestone, with the basis visible before you commit, in English, Armenian, or Russian, on B2B contracts with an NDA and IP ownership defined in the statement of work.
Senior only, with no delivery pyramid underneath
Large partners staff projects as a pyramid: senior architects sell and design, junior consultants build. Solzet has no pyramid. A typical project team is two to three certified senior engineers, and the people who scope the work are the ones who configure it, develop it, and support it after go live. It is also why other Microsoft partners subcontract their hardest technical work, PCF development in particular, to us instead of hiring for it.
The services regional clients hire us for, with the delivery to back them
Each one links to a published engagement rather than repeating it here.
Dynamics 365 Customer Engagement implementation
Sales, Customer Service, Field Service, and Customer Insights on Dataverse: data model, forms and views, business process flows, security roles, model-driven apps, migration off spreadsheets or a legacy system, and the integrations around them. Mid-market builds in the region typically run three to five months with a team of two or three senior engineers.
Custom PCF control and Power Platform development
Where standard configuration runs out we write code: plug-ins, custom APIs, and PowerApps Component Framework (PCF) controls in TypeScript and React with Fluent UI, shipped as managed solutions with source and documentation so your own team can maintain them. This is the capability generalist regional suppliers usually have to outsource, and the one Microsoft partners hire us for under their own brand.
Project rescue and takeover
When an implementation has stalled, overrun, or lost its original partner, we take it over. That starts with an audit of the environment, the solution layering, and the data rather than a rebuild pitch, then a remediation plan that fixes the highest-impact problems first while production keeps running. Taking over a build that another partner started is routine work for us, not an exception.
Solzet compared with a generalist regional supplier and a distant offshore partner
A buyer in Armenia or the Caucasus is usually choosing between three kinds of supplier: a certified Dynamics 365 specialist in the region, a generalist local IT company that also sells CRM, and a distant offshore agency. This is how the three differ on the points that decide the outcome.
| What you are comparing | Solzet, specialist team in Yerevan | Generalist local or regional IT supplier | Distant offshore partner |
|---|---|---|---|
| Certification of the people who build it | Named senior engineers holding PL-600, PL-400, PL-200, MB-210, MB-230, MB-240, and AZ-204. Ask us per person and we will tell you. | Certifications usually sit with one or two staff, while the project is staffed by whoever is free that month. | Certifications quoted at company level, with the named team liable to change part way through. |
| Platform focus | The Microsoft business stack: Dynamics 365 Customer Engagement, Business Central, Finance and Operations and the Power Platform, plus custom-built CRM for clients who need one without Microsoft licensing. One team for the CRM, the ERP and the integration between them. | CRM is one service line next to web development, infrastructure, and other software, so depth varies with the week. | A broad catalogue across many products, with expertise spread thinly across it. |
| Custom development depth | Plug-ins, custom APIs, and PCF controls in TypeScript and React are core in-house work, which is why partners subcontract it to us. | Typically configuration first, with custom UI and code work subcontracted out or avoided. | Available on paper, with quality that varies by who is assigned. |
| Presence in Armenia and the Caucasus | A domestic supplier in Yerevan. Discovery, workshops, and steering meetings can happen in person, in English, Armenian, or Russian. | Usually present in the region, which is the one place this model competes evenly. | No presence in the region and no realistic option to meet in person. |
| Working day overlap | GMT+4. The same day as the Caucasus, 4 to 6 hours of live overlap with Western Europe, 6 to 8 with the UK. | The same regional working day. | Little daily overlap with Caucasus or European hours. A question asked today is typically answered tomorrow. |
| Rescuing a build somebody else started | Routine. We audit first, stabilize production, then remediate in priority order. | Usually prefers greenfield work and proposes a rebuild. | Handover risk is highest here, since continuity depends on who is still on the account. |
| Who supports it after go live | The same engineers who built it, so the next piece of work does not start by re-explaining the system. | A shared desk covering every product the company sells. | Whoever is on the account at the time, often a coordinator relaying to the build team. |
None of these models is wrong in every case. A generalist supplier that already runs your infrastructure may be the right call for a small, well-scoped CRM task. For a Dynamics 365 Customer Engagement build, a custom PCF component, or a project that has to be recovered, the specialist model is the one that puts certified senior people on the work.
Go deeper on the regional story
- Dynamics 365 and Power Platform experts in Yerevan, Armenia compares the consultancy models open to a Caucasus buyer and gives a due diligence checklist you can apply to any partner, including us.
- CRM consulting in Armenia: Dynamics 365 partner covers the local partner engagement in detail, including how a regional CRM project is scoped, priced, and supported.
- Power Platform and Dynamics 365 CE delivery from Yerevan is the service overview of the same delivery, written for buyers comparing scopes and engagement models.
What do people ask about Solzet as a company?
What is Solzet?
Solzet is a Microsoft Dynamics 365 and Power Platform consultancy headquartered in Yerevan, Armenia, delivering CRM, ERP and integration projects for Armenian companies, government and international clients. We recommend the right solution: Dynamics 365 (Customer Engagement, Business Central or Finance and Operations), Power Platform, or a custom-built CRM. Founded in 2024 and found online at solzet.com, Solzet delivers Dynamics 365 CE implementation, custom Power App and PowerApps Component Framework (PCF) control development, custom CRM development without Microsoft licensing, project rescue and takeover, and ongoing support, both directly and on a white-label basis for other Microsoft partners. On the ERP side, Solzet implements Business Central, including the Business Central Armenian localization, and Finance and Operations.
Where is Solzet based?
Solzet is headquartered in Yerevan, Armenia, in the GMT+4 time zone. From that single hub we serve clients across the Caucasus region and deliver internationally to organizations and Microsoft partners in Europe and the US. The team works in English, Armenian, and Russian.
What services does Solzet offer?
Solzet works on Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, Customer Insights), Dynamics 365 Business Central, Finance and Operations, the wider Power Platform (Power Apps, Power Automate, and Dataverse), and custom-built CRM. Core CRM services are D365 CE implementation, custom Power App and PowerApps Component Framework (PCF) control development, custom CRM development on React, Node.js, PostgreSQL, and .NET for organizations without Microsoft licensing, rescue and takeover of stalled or failed CRM projects, ongoing support and optimization, and white-label delivery for Microsoft partners. On the ERP side, Solzet implements Business Central online, builds AL extensions and integrations, delivers the Business Central Armenian localization, migrates companies from Dynamics NAV, Dynamics GP, 1C and other ERPs, and implements and extends Finance and Operations in X++. Custom development, including PCF controls, is a core technical strength.
Who does Solzet work with?
Solzet serves three kinds of client. Organizations that run, or plan to run, Dynamics 365 (Customer Engagement, Business Central or Finance and Operations) or the Power Platform and want a partner to implement, extend, or fix it, organizations that need a custom-built CRM without Microsoft licensing, and Microsoft partners who need extra Dynamics 365, Business Central, Finance and Operations and Power Platform capacity delivered quietly under their own brand. Clients range from the Caucasus region to Europe and the US, and the engineering is the same either way.
What makes Solzet different?
Solzet works on both sides of the Microsoft business stack: one team designs the CRM, the ERP and the integration between them, connecting Customer Engagement to Business Central through the Dataverse connection and virtual tables, and to Finance and Operations through dual-write and virtual entities. On the CRM side, its engineers hold Microsoft certifications including PL-200, PL-400, PL-600, MB-210, MB-230, and MB-240. The work is done by senior engineers who stay on the project from scoping to support. That combination of technical depth and senior delivery in your time zone is why partners subcontract the hard work to Solzet.
Does Solzet cover the whole Dynamics 365 range?
Yes. Solzet implements Dynamics 365 Business Central and Finance and Operations, alongside Customer Engagement and Power Platform. We handle implementation, extensions in AL and X++, migrations from Dynamics NAV, Dynamics GP, Dynamics AX and 1C, the Business Central Armenian localization, and the integration between your CRM and ERP. Non-Microsoft ERPs such as SAP, Oracle, Odoo and 1C are systems we migrate you from to Business Central or Finance and Operations, rather than ones we implement.
Is Solzet a certified Microsoft Dynamics 365 and Power Platform partner for Armenia and the Caucasus?
Yes, in the sense that matters on a project: Solzet is headquartered in Yerevan, Armenia, and staffs its Customer Engagement and Power Platform engagements with senior engineers who hold current Microsoft certifications. Those are PL-600 (Solution Architect), PL-400 (Developer), and PL-200 (Functional Consultant) for the Power Platform, MB-210, MB-230, and MB-240 for Sales, Customer Service, and Field Service, and AZ-204 for Azure integration work. We describe certification at the level of the named individuals who will build your system rather than as a company badge, and we invite you to ask any partner, including us, which specific people hold which exams.
Why choose a Yerevan-based partner instead of a distant offshore supplier?
Three tangible reasons. Time zone: Yerevan is GMT+4, the same working day as Armenia and the Caucasus, with roughly 4 to 6 hours of live overlap with Western Europe and 6 to 8 with the UK, so blockers are resolved the same day rather than overnight. Direct access: there is no sales floor or account management layer, so you work with senior, certified engineers from the first call. Staffing: a typical project team is two to three senior engineers with no junior delivery pyramid underneath, and the people who scope the work are the ones who build and then support it.
Related: Dynamics 365 Partner in Armenia
How would Solzet deliver your project from Yerevan?
Solzet delivers Dynamics 365 Customer Engagement, Business Central and Finance and Operations implementation, Power Platform and PCF development, and custom CRM development from Yerevan, for clients across the Caucasus region and for Microsoft partners in Europe and the US. Tell us what you need and we will show you how a Yerevan-based team would deliver it.