Privacy Policy

Solzet LLC (Solzet), Hakob Hakobyan 1, Yerevan, Armenia, is the data controller for the personal data described here. For any privacy question or request, email contact@solzet.com.

When you contact us. Our contact and enquiry forms collect your name, email address, and - where the form asks - your company, your role, and the message you write. Only the fields you fill in.

When you buy a licensed control. The payment itself is handled by Paddle as Merchant of Record (see our Terms of Service). Paddle passes us your name, email address, country and subscription status so we can issue and support your licence. We never receive or store your card details.

When a licensed control runs. The control periodically confirms its licence with our licensing service. That check sends the licence key, an identifier for the Dynamics 365 / Dataverse environment it is running in, and a timestamp. It exists to stop a single licence being used across unlimited environments. It does not send your records, your field values, or any other business data from your environment.

When you browse the site. Google Analytics 4 records pages viewed, approximate location derived from IP address, referrer, and general device and browser information. This is aggregate audience measurement - we do not use it to identify individual visitors.

• To reply to you - because you asked us to (your consent, and our legitimate interest in answering enquiries about our work).
• To deliver and support your licence - because it is necessary to perform the contract you entered into.
• To enforce licence terms - our legitimate interest in preventing a single paid licence being used beyond what was bought.
• To understand how the site is used - our legitimate interest in improving it, via aggregate analytics.
• To meet our legal and tax obligations - for transaction records.

We do not sell personal data, and we do not use it for automated decision-making that produces legal effects.

We share data only with the service providers that make the site and the product work:

• Paddle.com Market Ltd (Paddle) - Merchant of Record: payment processing, invoicing, tax and refunds. See Paddle's privacy notice.
• Formspree - delivers submissions from our contact and enquiry forms to our inbox.
• Google Analytics 4 (Google) - website audience measurement.
• Microsoft 365 - our email, including the email that carries your licence key.
• Our own infrastructure - enquiries and licence records are stored in systems we operate ourselves on hosts under our control.

We may also disclose data where the law requires it. We do not share your data with advertisers.

We operate from Armenia, and the providers above operate in the EU, the UK and the United States. Where personal data leaves the region it was collected in, we rely on the safeguards those providers put in place, such as the European Commission's standard contractual clauses.

• Enquiries - up to 24 months after our last exchange, then deleted.
• Customer and licence records - for as long as the licence is active, and afterwards for as long as tax and accounting law requires us to keep the transaction record.
• Licence validation logs - retained short-term for troubleshooting and abuse detection, then removed.
• Analytics - kept in Google Analytics for the retention period set in that product.

Depending on where you live, you can ask us to give you a copy of your data, correct it, delete it, restrict how we use it, or send it to another provider. You can object to processing based on legitimate interests, and withdraw consent at any time.

Email contact@solzet.com and we will respond within 30 days. If you are in the EU or UK and are unhappy with our response, you can complain to your local data protection authority.

For data held by Paddle as Merchant of Record - invoices, payment details, billing history - contact Paddle directly using the link on your receipt.

We use cookies set by Google Analytics to measure site usage. We do not use advertising or cross-site tracking cookies. Paddle sets its own cookies during checkout, which are necessary for the payment to work.

You can block or delete cookies in your browser settings. Blocking analytics cookies does not affect how the site works.

The site and our licensing service are served over HTTPS. Licence keys are cryptographically signed, and credentials and customer records are held on access-controlled systems. No system is perfectly secure, but we treat this data as data we would not want leaked about ourselves.

Our website and products are business tools intended for organisations. They are not directed at children, and we do not knowingly collect data from anyone under 16.

We may update this policy. The "last updated" date at the top always reflects the current version, and we will tell active customers by email about material changes.

Solzet LLC, Hakob Hakobyan 1, Yerevan, Armenia
contact@solzet.com