Power Automate & RPA Consulting
Cloud flows for business process automation, desktop flows for legacy system RPA, and AI Builder for intelligent document processing.
Solzet designs and builds Microsoft Power Automate solutions that automate repetitive business processes - from simple approval workflows to complex multi-system orchestrations involving Dynamics 365, SharePoint, SQL Server, third-party APIs, and legacy desktop applications. Our Power Automate consulting covers cloud flows (triggered by events in Dataverse, emails, forms, or schedules), desktop flows (UI-based RPA for applications without APIs), and AI Builder integration (form processing, object detection, text classification). Based in Yerevan, Armenia, we deliver remotely to mid-market companies and Microsoft partners across Europe on B2B contracts. Every automation we build includes error handling, monitoring, and documentation.
What types of Power Automate flows does Solzet build?
We build three categories of Power Automate flows. Cloud flows: event-driven or scheduled automations that run in the Microsoft cloud. Common examples include lead qualification workflows (new lead in D365 → enrich data via API → assign to sales rep → send Teams notification), document approval chains (SharePoint upload → manager approval → signature → archive), and data synchronization between systems (ERP to CRM nightly sync, form submissions to Dataverse). Desktop flows: UI-based RPA scripts that automate interactions with legacy Windows applications - clicking buttons, filling forms, extracting screen data, and passing it to cloud flows. We use Power Automate Desktop's recorder plus manual scripting for resilience. AI Builder flows: intelligent automations that use pre-built or custom AI models - invoice processing, receipt scanning, sentiment analysis of customer emails, and document classification.
How does Power Automate compare to UiPath or other RPA tools?
Power Automate's key advantage is native integration with the Microsoft ecosystem - Dynamics 365, SharePoint, Teams, Outlook, Dataverse, and Azure services all have first-party connectors that require zero custom integration work. For organizations already invested in Microsoft 365 and Power Platform, this reduces total cost of ownership significantly. UiPath, Automation Anywhere, and Blue Prism offer more advanced enterprise RPA capabilities - attended/unattended bot orchestration, computer vision-based automation, and cross-platform desktop automation. Solzet recommends Power Automate when your automation landscape is primarily Microsoft-centric and your RPA needs are moderate. For heavy RPA scenarios (hundreds of bots, non-Windows systems, mainframe automation), we can advise on the right tool even if it is not Power Automate.
What industries benefit most from Power Automate workflows?
Power Automate delivers measurable ROI across every industry we serve. Financial services firms automate loan approval pipelines, KYC document collection, and compliance notification chains - reducing processing time from days to hours. Manufacturing companies use Power Automate for quality alert escalation, equipment maintenance scheduling, and production shift handoff workflows. Professional services firms automate proposal generation, time entry reminders, engagement onboarding sequences, and invoice creation from approved timesheets. B2B technology companies build automated customer onboarding sequences, renewal reminders, churn risk alerts, and partner deal registration approval flows. The common thread is eliminating manual, repetitive tasks that consume senior staff time. Solzet designs automations that connect Dynamics 365, SharePoint, Teams, Outlook, and third-party systems into seamless end-to-end processes - each with built-in error handling, retry logic, and monitoring so your operations team knows exactly when something needs attention.
How does Solzet design resilient Power Automate solutions?
Many Power Automate implementations fail not because the happy path is wrong, but because error handling is absent. Solzet builds every automation with production-grade resilience. This includes try-catch scopes around every external API call with configurable retry policies, parallel branch execution with timeout controls, dead-letter queues for failed records that need manual review, structured logging to a central Dataverse table or Azure Application Insights for monitoring, and alerting flows that notify administrators via Teams or email when a critical automation fails. We also implement circuit-breaker patterns for high-volume integrations - if an external system becomes unresponsive, the flow pauses and retries on a schedule instead of flooding the target with failed requests. For RPA desktop flows specifically, we add screenshot capture on failure, session recovery logic, and machine health checks before execution starts. Every automation ships with a runbook documenting the flow logic, failure modes, and remediation steps.
Can Power Automate integrate with non-Microsoft systems?
Yes - and this is where Power Automate often delivers the most value. The platform ships with 1,000+ pre-built connectors covering major SaaS applications (Salesforce, SAP, ServiceNow, DocuSign, Slack, Jira, HubSpot, Stripe, Twilio, and hundreds more). For systems without a pre-built connector, Solzet builds custom connectors using the OpenAPI specification - wrapping any REST API as a reusable Power Automate action that your citizen developers can use without writing code. For legacy on-premises systems with no API at all, desktop flows bridge the gap through UI automation. Common cross-platform integrations we build include: Dynamics 365 to SAP for order and inventory sync, SharePoint to DocuSign for contract signature workflows, Dataverse to Stripe or Chargebee for subscription billing reconciliation, and Teams to Jira for development task creation from support tickets. Solzet architects these integrations with data mapping documentation, transformation logic, and idempotency patterns to prevent duplicate records.
Frequently Asked Questions
How do I get a quote for a Power Automate project?
Contact us with your project requirements and we'll provide a detailed proposal within 5 business days. We offer fixed-price, time-and-materials, and dedicated resource engagement models tailored to your budget and timeline.
What Power Automate licenses do I need?
Microsoft offers Power Automate per-user plans (standard connectors included with Microsoft 365, premium connectors require the Power Automate Premium license) and per-flow plans for organization-wide automations. Desktop flows (RPA) require the Power Automate Premium or Power Automate Process license. AI Builder requires add-on credits. Solzet helps you right-size licensing to avoid overspending.
Can Power Automate handle high-volume data processing?
Yes, with proper architecture. For batch processing (thousands of records), we use child flows with concurrency controls, pagination, and chunked processing to stay within Power Automate throttling limits. For real-time high-volume scenarios, we recommend combining Power Automate with Azure Functions or Azure Logic Apps to handle the heavy lifting while Power Automate orchestrates the business logic and notifications.
Does Solzet provide ongoing support for Power Automate flows after deployment?
Yes. We offer managed support packages for Power Automate - from monitoring-only (we watch for failures and alert your team) to full managed service (we monitor, fix, and enhance flows as your processes evolve). Most clients start with a dedicated support allocation of 20–40 hours per month, which covers flow maintenance, new automation requests, and licensing optimization reviews.
How long does it take to build a Power Automate solution?
A simple single-system automation (approval workflow, notification chain) typically takes 1–2 weeks. A multi-system integration flow with error handling and monitoring takes 2–4 weeks. A full RPA solution involving desktop flows, AI Builder, and cloud flow orchestration takes 4–8 weeks. Every engagement starts with our free two-week discovery sprint to define scope and architecture before development begins.
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