Terms of Service

This website is operated by Solzet LLC (Solzet), a company registered in Armenia, with its registered office at Hakob Hakobyan 1, Yerevan, Armenia. You can reach us at contact@solzet.com.

In these terms, "we", "us" and "our" mean Solzet LLC; "you" means the individual or organisation using the website or a licensed control.

These terms apply to:

• the Solzet website at https://solzet.com;
• our free PCF controls, which you may download and use without a licence key; and
• our licensed PCF controls, which require a paid subscription and a licence key.

Consulting and development services are contracted separately and are not covered here.

Our order process is conducted by our online reseller Paddle.com Market Ltd. Paddle.com Market Ltd is the Merchant of Record for all our orders. Paddle handles the payment, issues the invoice, calculates and remits any applicable sales tax or VAT, and processes refunds and billing enquiries.

This means your contract for the purchase is with Paddle, and Paddle's buyer terms apply to that transaction. Your right to use the software, and our obligation to provide and support it, are governed by these terms.

Prices shown on this website are exclusive of sales tax and VAT. Paddle calculates any tax due based on your location and shows the final total at checkout before you pay.

When your subscription is active, we grant you a non-exclusive, non-transferable, revocable licence to install and use the control within the scope you have paid for. For the Solzet Kanban Board that scope is $499 / year and covers:

• One production Dynamics 365 / Dataverse environment
• Unlimited users within that environment
• Updates and fixes for as long as the licence is active
• Email support from the engineers who built the control

You may not:

• redistribute, resell, sublicense or publish the control or its solution package;
• use one licence across more environments than it covers, or share a licence key outside your organisation;
• reverse engineer, decompile or modify the control, except where that right cannot lawfully be excluded; or
• remove or circumvent the licence check, or tamper with the licence key.

We retain all intellectual property rights in the controls. Nothing here transfers ownership.

After purchase we email a licence key to the address given at checkout. You enter that key in the control's configuration to activate it.

The control periodically contacts our licensing service to confirm the licence is still valid. That check sends the licence key and an identifier for the environment the control is running in - see our Privacy Policy. It does not send your business data. If the service cannot be reached, the control keeps working through a grace period so a network problem never stops your team mid-shift.

You can check the status of a licence at any time at crm.solzet.com/account.

Licensed controls are sold as an annual subscription. The subscription renews automatically each year at the then-current price until you cancel, so your control keeps working without an interruption you have to remember to prevent.

You can cancel at any time through the link on your Paddle receipt or by emailing contact@solzet.com. Cancelling stops the next renewal; your licence stays valid until the end of the period you have already paid for. See our Refund Policy for refunds.

We may suspend or revoke a licence key if:

• payment fails and is not resolved within the dunning period Paddle allows;
• the purchase is refunded or charged back;
• the licence is used outside the scope in clause 4; or
• the control is used unlawfully.

A late payment does not revoke your licence immediately - the control continues to work through Paddle's retry period and our own grace period, and we contact you before it stops.

Our free controls are provided at no charge and need no licence key. They are supplied "as is". We may update or withdraw them at any time, and we do not guarantee support for them, though we usually help anyway.

While your subscription is active you receive updates, compatibility fixes for supported Dynamics 365 and Dataverse versions, and email support at contact@solzet.com. We aim to respond within one business day.

Support covers the control itself. It does not cover your wider Dynamics 365 configuration, though we offer that as a separate consulting engagement.

We take real care with these controls and we test them, but no software is free of defects. Except as expressly stated in these terms and to the extent permitted by law, the controls are provided without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.

To the extent permitted by law, our total liability arising out of or in connection with these terms is limited to the fees you paid us for the control in the twelve months before the claim arose. We are not liable for indirect or consequential loss, loss of profit, or loss of data.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. If you are a consumer, your statutory rights are not affected.

We may update these terms. The "last updated" date at the top of this page always reflects the current version. If a change materially reduces your rights, we will email active subscribers before it takes effect. Continuing to use the controls after that means you accept the updated terms.

These terms are governed by the laws of the Republic of Armenia, and the courts of the Republic of Armenia have jurisdiction. If you are a consumer resident elsewhere, you keep the benefit of any mandatory protections of your local law.

Solzet LLC, Hakob Hakobyan 1, Yerevan, Armenia
contact@solzet.com

For billing, invoices and refunds you can also contact Paddle directly using the link on your receipt.